For
Suppliers and vendors
Winning business without paying for it twice.
Read
4 min read
An open letter to everyone who spends other people's money in yachting
We work at the top of the service world. It is time the way we handle our clients' money matched the standing we claim.
4 min read
Commission or kickback? The line, and how to tell which side you are on
The same money can be perfectly lawful or a crime. The difference is almost never the amount, and almost never whether the price went up.
2 min read
Hidden margins cost everyone, including the people who earn them
If owners and guests feel they are paying 'yacht prices', they spend less. That is how the whole industry ends up biting itself in the foot.
2 min read
'Everyone does it' and eight other excuses, answered
The things people tell themselves, and why none of them change the test.
3 min read
How to raise a concern safely: a practical guide
What to write down, what to keep, what not to do, and who can help. You do not need to know the law to start.
5 min read
Gifts and hospitality: where the line is, and how to tell
A practical guide for crew, captains, heads of department and suppliers. Five tests, a green, amber and red list, and the situations that catch people out.
3 min read
If someone asks you for a bribe, or offers you one: what to do
Asking for a bribe, or offering one, is an offence in most countries even if nothing is paid and nothing happens. Here is what to do, step by step, and why you should report it.
3 min read
Why you must report it: the only thing that stops this
Hidden commissions survive because everyone has a reason to stay quiet. Reporting is how it ends.
4 min read
Beyond wine: fuel, yards, tenders and new builds
The same line applies wherever a percentage can attach to money spent for someone else. Where to look, and the questions to ask.
5 min read
What the MYBA charter agreement says about the APA, and what MYBA's own rules say about commissions
The words themselves, quoted from published MYBA documents, with the version and source for each. No interpretation beyond what the text says.
2 min read
What suppliers and vendors should do
You can win and keep business without paying for it twice. Here is how, and how to say no.
Use
12 min read
Anti-bribery and anti-corruption policy (full template)
A complete policy a supplier can adopt in an afternoon: what is forbidden, what is allowed, who is responsible, and how it is kept alive. Pair it with the supplement for your country.
7 min read
Short-form anti-corruption and bribery policy (for incorporation into contracts)
A short, numbered policy dated 11 July 2018, written for the yachting sector and designed to be attached to a contract or adopted as it stands. It focuses on the UK Bribery Act 2010.
4 min read
Supplier declaration: no hidden payments (three-part form)
A declaration a supplier signs for its customers, a declaration it asks of its own suppliers, and one for agents and introducers.
2 min read
Sales team code: one page, and what to say when asked for commission
A single page for everyone who talks to customers: the rules, the words to use, and what to do next.
2 min read
Gifts, hospitality and commission-requests register
One register that protects the person who keeps it. Log every offer and every request, given, received, accepted or declined.
3 min read
Due diligence questionnaire for agents, brokers and introducers
Ask these questions before you appoint, or pay, anyone who finds you business. The answers, and any refusal to answer, are the point.
3 min read
Anti-bribery risk assessment (template, with yachting scenarios)
A short, practical assessment of where bribery could happen in your business and what you do about each risk. Do it once a year and after anything changes.
5 min read
Annual anti-bribery self-audit checklist
Forty questions that tell you, honestly, whether your policy is working. Do it once a year and report the result to the directors.
5 min read
Anti-bribery training pack: 60-minute session, scenarios and quiz
Everything you need to train a sales, purchasing or management team: an agenda, ten yachting scenarios with answers, a twelve-question quiz and an attendance sheet.
2 min read
Annual compliance certificate (staff and company)
A short statement that each person signs once a year, and the company signs for itself. It turns a policy into a personal commitment.
3 min read
Speak-up and investigation procedure
How to let people raise concerns safely, and how to deal with them fairly. A procedure you can adopt as it stands.
4 min read
Vendor Promise launch kit: announcements, answers and wording you can copy
Everything you need to tell your customers, your team and your market that you have made the promise: a statement, an email, posts, tender answers and a press note.
Not sure what to do?
Ask us privately. We will reply, advise as far as we can, and with your permission introduce a legal team.
Ask or report privately